Skip To Content

Quality Practices

Subject: HCM
Course Number: 545
Credits: 4 Credits
Available Online: Yes
In order to compete in this new economy, health care entities, particularly hospitals, need to employ quality practices. This course will examine current theory and practices for health care institutions: Six sigma, Lean and other processes and procedures. Students will understand how the quality system interweaves with customer service and happiness.
Website Feedback Form